Legal information
Policies, your rights and how we handle your information.
Subscription terms
These terms apply to RivalLeague Nova subscriptions for consumers in Norway aged 18 or over. Read them together with the offer displayed before ordering, Cancellation and refunds, and Withdrawal information and form.
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Seller and service
RivalLeague Nova provides sports predictions, pools, results, rankings and plan-dependent pool administration. Your selected offer describes the subscription's features and limits. A reading-language or profile-country selection is not a declaration of residence or legal jurisdiction.
Provisional information – not verified registration information: NorthVektor Labs is the intended business/brand and is recorded in the owner information as not yet formally registered. Rostockgata 24, 0191 Oslo, Norway is the previously supplied intended business address, not a verified registered seller address.
For support, complaints or claims about defects, or to cancel your subscription, exercise your right of withdrawal or request a refund, email support@northvektorlabs.com. We route enquiries internally, so you do not need to resend your request to another address. As of 28 October 2026, the intended business under the NorthVektor Labs brand is not yet formally registered.
The contact addresses identify our usual channels. This does not limit statutory rights or the effect of a notice that is valid under mandatory law, even if it is received through another channel.
Price and payment
Premium Player costs NOK 349 per year, equivalent to approximately NOK 29.08 per month; NOK 349 is charged once a year. Pool Captain costs NOK 99 per month and is charged monthly. Both subscriptions renew automatically and have no trial period. The offer before ordering shows the plan's features, limits, total price and billing period.
The order must clearly indicate the obligation to pay. Offers unavailable for purchase are not part of this agreement. A later advertised price does not change the price in an existing agreement. For invoices, charges and payment questions, you can also contact billing@northvektorlabs.com.
Delivery and account use
You use the subscription through your online account. The subscription agreement is concluded when Stripe confirms successful payment for the displayed subscription. Paid access is activated after our verification of the payment. If you have been charged without receiving access, contact support@northvektorlabs.com. Protect your login details and share only content you are entitled to share. Technical requirements and compatibility: Internet access and a web browser with JavaScript enabled are required. Sign-in uses a necessary session cookie. The service is accessed through the website; no separate application installation is required.
Customer support is provided by email at support@northvektorlabs.com and through online chat if it is available in the service. Complaints and claims concerning defects are sent by email to the same address. Enquiries are followed up on Norwegian business days. We do not offer telephone customer support.
You are entitled to contract confirmation and required information, including the withdrawal form, on a durable medium within a reasonable time after the agreement is made and no later than before the service starts. A webpage that can be changed is not, by itself, such confirmation.
Renewal and cancellation
You can cancel through the available subscription-management facility or by contacting support@northvektorlabs.com. You may also use the communication method used to enter the agreement, or another suitable channel the seller uses. Cancelling a monthly subscription stops the next renewal, and paid access ordinarily continues until the end of the current paid period. This does not limit stronger mandatory withdrawal rights, rights to earlier termination or remedies for delay or defects.
There is no binding period and no cancellation fee. An annual subscription ends when we receive your cancellation, or on a later date you expressly request. Paid access under that annual subscription ends on that date. We refund the unused fraction of the annual amount actually paid, proportionally to the unused time in the paid period at the effective cancellation date. Unrelated Free access or access granted without charge on another basis is preserved. Stronger mandatory rights remain unaffected. You are entitled to a reminder at least every six months that the agreement continues and explaining how to cancel. Failure to send the statutory reminder gives a right to cancel without cost with effect from when the reminder should last have been sent.
You can also use the available subscription-management controls from Billing & access by selecting Open Stripe billing. If you want an annual subscription to end immediately with a proportional refund, and the billing portal offers only cancellation at the end of the period, email support. A limitation in the portal does not change your cancellation rights.
Withdrawal and rights when something goes wrong
You generally have a 14-day right of withdrawal from the date the agreement is made. Read Withdrawal information and form for the procedure and conditions. Immediate access does not automatically remove this right. An express request for an early start is separate from accepting the agreement. When you validly exercise withdrawal rights, we refund the full payment for the agreement you withdraw from and waive charges for use of the service before your withdrawal statement. This also applies where a withdrawal period longer than the usual 14 days applies.
These terms do not restrict statutory rights concerning delay or defects, including necessary updates, correction, price reduction, termination for breach, repayment and compensation where the legal conditions are met. Report problems to support@northvektorlabs.com.
Changes, restrictions and complaints
These terms do not independently grant a right to increase prices unilaterally. Price and service changes require a valid contractual basis and must respect statutory notice requirements and consumer rights. Necessary updates must still be provided. New text does not replace historical agreements or acceptance records.
Restricting access requires a legal and factual basis and must be proportionate. A payment-provider event does not by itself determine your rights. Contact support@northvektorlabs.com with problems or complaints. Unresolved consumer disputes may be referred to Forbrukertilsynet within its remit (https://www.forbrukertilsynet.no/). Access to competent courts and mandatory consumer protection remain unaffected. Formal legal correspondence can be sent to legal@northvektorlabs.com.
Any agreed choice of law does not limit mandatory consumer rights applicable to the agreement. It also does not limit your right to bring a dispute before courts that have jurisdiction under the applicable rules. Selecting a country/market or reading language on the document pages is navigation only: it does not establish residence, change the agreement or waive your rights.
Privacy and records
The account Privacy notice and Privacy for subscriptions and payments describe their respective processing purposes. Acknowledging privacy information, accepting an agreement and consenting to optional functions are separate actions.
The document versions displayed when ordering are retained as evidence. A newer version does not change the earlier text.
Version history
Version: 2026-11-02-owner-subscription-terms-v2 · Effective from: