Check membership, billing and invoices
Use Membership & billing in Profile to see the access and billing actions currently available to your account. Published membership information does not mean paid sales are enabled.
On this page
Before you startWhat to doPayment or access is pendingBilling or paid membership is unavailableBefore you start
- Sign in to the account associated with the membership.
What to do
- Open Profile and find Membership & billing.
- Review the current access, verification or pending-change message.
- If Open Stripe billing or Resolve billing in Stripe is available, use it to inspect the supported subscription and invoice actions.
- Read Paid Membership FAQ and the exact documents linked to a Checkout attempt before making a commercial decision.
Payment or access is pending
A Checkout return or a displayed plan name is not final confirmation of paid entitlement. Wait for verification and inspect the current status. Do not repeatedly purchase to resolve an uncertain result.
Billing or paid membership is unavailable
Follow the readiness message. If paid memberships are not available, continue with the available free account features. Contact support for an existing billing problem; do not assume an upgrade or portal action exists when it is not shown.